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Terms of use

No medical advice or health care

The content of the Site or made available through the Site is not intended to provide and does not constitute medical or health care advice and should not be considered preventive care, cure or treatment for any disease or medical condition. You should consult a qualified health care professional for advice on the diagnosis and treatment of any medical condition and before beginning any program of natural health products, vitamins, herbal or dietary supplements, nutrition, exercise or other medications. Use of the information available on or through this site is at your own risk and responsibility.

Products, content and specifications

All features, content, specifications, products and prices of products and services described or depicted on this site are subject to change at any time without notice. Certain information such as weights, measurements and similar descriptions are approximate and are provided for convenience only. Bio-Actif makes all reasonable efforts to accurately display product attributes. The inclusion of products or services on the site at any given time does not imply or warrant that these products or services will be available at any time. You are responsible for verifying and complying with all applicable local, provincial, state, federal and international laws (including minimum age requirements) regarding the possession, use and sale of any items purchased on the Site. By placing an order, you represent (i) that the products ordered will be used only in a lawful manner and (ii) that you are of the legal age of majority in your jurisdiction. If this is not the case, you will need the assistance of your parent, legal representative or guardian to accept the terms and conditions of this site and to become responsible for such use, including any direct or indirect liability.

Product availability

All orders are prepared in our warehouse. Items in stock are normally shipped within 48 hours, and those not in stock within 7 to 10 days. If an item is not available, the customer is notified by e-mail and the item is removed from the order and refunded.


All prices indicated on are in Canadian dollars. Shipping and applicable taxes are extra. The price to be paid for each product is the one displayed on the website at the time of purchase. Bio-Actif reserves the right to modify at any time and without notice the prices of the items advertised on the site.


Sales taxes are calculated according to the province to which the order will be shipped. For Quebec, for example, the taxes added will be QST (Quebec sales tax) and GST (federal goods and services tax).


Orders placed on must be paid for by credit card (Visa, MasterCard or American Express) or via Paypal. No other payment methods are accepted.

Price adjustment policy

Upon request and presentation of the invoice, we can offer a price adjustment on items sold at regular price within 10 days of purchase. Price adjustments are not granted on merchandise purchased on sale (promotions, discounts and coupon codes). No price adjustments are possible during the following events: Crazy Friday, Cyber ​​Monday, Boxing Day, our special events and VIP sales.

Contact Us

Contact Bio-Actif

( 450) 979-2506

1-(844) 914-2506