Privacy Policy Content and Specifications | Bio-Actif Québec

Privacy Policy, Content, and Terms of Use

Important Notice

The information presented on this site is for informational purposes only.

It does not constitute medical advice and in no way replaces the advice, diagnosis, or treatment of a physician, pharmacist, or any other qualified healthcare professional.

Natural health products presented on this site must be used in accordance with their instructions. Before using a product, consult a healthcare professional if you are pregnant, breastfeeding, taking medication, or have a health condition.

The use of information available on this site is entirely at your own risk.

Products, Content, and Specifications

Bio-Actif makes every effort to provide accurate information regarding its products, including their characteristics, ingredients, descriptions, photographs, and prices.

However, formulations, ingredients, packaging, illustrations, availability, and prices may be changed at any time without notice.

Photographs are for illustrative purposes only and may differ slightly from the product received.

The presence of a product on our site does not guarantee its availability at the time of order.

Product Availability

All orders are prepared in our warehouse.

In-stock products are generally shipped within 2 to 3 business days.

If a product becomes unavailable after an order confirmation, we will contact you promptly to offer a solution or process a refund for the affected product.

Prices

All prices displayed on www.bio-actif.quebec are in Canadian dollars (CAD).

Applicable taxes and delivery fees are calculated at checkout.

Bio-Actif reserves the right to modify prices without prior notice.

The invoiced price is the one displayed at the time of your order confirmation.

Taxes

Taxes are calculated in accordance with current tax laws based on the shipping address of your order.

Payment

Payments are fully secure.

We accept, among others:

  • Visa
  • Mastercard
  • American Express
  • PayPal
  • Shop Pay
  • Apple Pay
  • Google Pay

(depending on availability at checkout).

Price Adjustment Policy

Upon request and presentation of proof of purchase, a price adjustment may be granted within 10 days of purchase for products sold at their regular price.

Price adjustments do not apply to:

  • promotions;
  • discounts;
  • promotional codes;
  • Black Friday;
  • Cyber Monday;
  • Boxing Day;
  • VIP sales;
  • special events.

Cookies and Tracking Technologies

To improve your browsing experience, our site uses cookies and certain measurement and personalization technologies.

These tools allow us, among other things, to:

  • ensure the proper functioning of the site;
  • better understand how our site is used;
  • measure the performance of our advertising campaigns;
  • present more relevant content and advertisements.

For this purpose, we use the following services, among others:

  • Google Analytics;
  • Google Ads;
  • Google Merchant Center;
  • Meta Pixel;
  • Meta Conversions API.

Where required by applicable law, these technologies are used according to the consent preferences you express using our cookie management banner.

You can modify or withdraw your consent at any time using this tool.

Protection of Personal Information

Bio-Actif is committed to protecting the personal information entrusted to it in accordance with applicable laws.

The collected information is used solely to:

  • process your orders;
  • provide customer service;
  • communicate with you when you have consented;
  • improve our products, website, and services;
  • comply with our legal obligations.

Bio-Actif does not sell or rent your personal information to third parties.

Intellectual Property

All content on the site, including texts, photographs, logos, images, graphics, videos, and visual elements, is the property of Bio-Actif or is used with the permission of their respective owners.

Any reproduction, distribution, or use, in whole or in part, without prior written authorization is prohibited.

Contact

For any questions regarding this policy or the protection of your personal information, you can contact us:

Bio-Actif inc.
📧 info@bio-actif.com
🌐 www.bio-actif.quebec

Last updated: July 2026